One of the biggest draws to most work-from-home jobs is that you can work on your own schedule. Be sure to check the specific scheduling requirements of any prospective job. Our total rewards package includes up to $8K/year in tuition assistance, 401(k) savings plan with company match, 8 weeks parental leave, 50% off your Verizon wireless service and more. A job as an Apple At Home Advisor is an opportunity to use your knowledge of Apple products and services to help others. HubSpot’s Implementation Consultants work on the customer onboarding team to lead customers to success using HubSpot’s Marketing, Sales, and Service software. You’ll use a customer-first mindset to make expert recommendations, all from the comfort of your remote location.

Most positions will not require a college degree, but many do require a high school diploma. Problem-solving skills to address customer complaints and issues. A landline phone will be needed if you have a position that requires talking on the phone. A high-speed internet connection that is connected through an ethernet cable.

CVS Health

By using our free printable meal planner template, you can prepare your meals in advance to save time and money at the grocery store…. Noise-cancelling headphones with a microphone are also required for those who talk to customers directly. These headphones will help ensure that you have a quiet work environment. When something has gone wrong in a customer’s use of a product or service, they’re likely to get frustrated in the https://remotemode.net/become-a-front-end-developer/html5-and-css3/ process of fixing this wrong. Whatever has occurred has not only gotten in the way of their use of the product or service, but it has interrupted their day and forced them to spend time on something they wish they didn’t have to think about. If you aren’t sure whether you are explaining or making excuses, your best tactic is likely to focus on creating a solution to the problem instead of fixating on the problem itself.

What is the highest paid customer service job?

  • Account Coordinator ($44,122 Per Annum)
  • Client Relations Specialist ($44,588 Per Annum)
  • Concierge ($48,788 Per Annum)
  • Patient Coordinator ($44,889 Per Annum)
  • Service Advisor ($53,696 Per Annum)
  • Member Services Representative ($54,253 Per Annum)
  • Help Desk Analyst ($55,598 Per Annum)

If your customer service job is in sales, then you may be eligible to earn money through commissions. Customer service reps don’t necessarily need years of customer service to begin this home career. They might answer billing questions or provide technical support. They might have to access a remote system to check their customers’ accounts. The proven benefits of working remotely are leading more people than ever before to seek work at home jobs. When you make the decision to leave an office job and find remote work, you might wonder what type of careers are available remotely.

Go further with Foundever™

The Arise® Platform allows you to provide customer service work from home — and schedule it around your life. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. When a customer becomes an owner, it’s the beginning of a relationship.

  • Universal Class also has other customer service-related courses as well.
  • If you can’t make decisions on your own and must keep stopping to call a supervisor every time a customer calls, you won’t keep your job long.
  • CVS Health is the nation’s largest provider of healthcare services and prescriptions, managing over 9,500 pharmacy stores, a thriving online pharmacy, and 1,100 MinuteClinic locations.
  • The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
  • A landline phone will be needed if you have a position that requires talking on the phone.
  • One of the most popular courses is the Culture of Services course.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Learn more about your EEO rights as an applicant (Opens in a new window) . Every call means a new opportunity for me to help our customers. As a friendly voice of Apple, I want them to feel like they’re part of our extended family. I understand they’ve got their photos, home videos, documents, and music on their devices. I want them to know that solving their technical issue means as much to me as it does to them.

Careers in Customer Support.

This position is perfect for you if your remote environment can be loud or distracting or if you feel uncomfortable speaking on the spot over the phone. Kelly specializes in placing workers in a variety of industries, including accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. https://remotemode.net/blog/what-is-remote-customer-service-exactly/ Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching. In most cases, work from home customer service jobs typically require you to work in shifts, and you will earn a hourly wage. You will be working for a specific company who hires agents from home.

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